17472 Lorain Ave, Cleveland, OH 44111

Contact Us

Rocking Mobility

PHONE NUMBERS

Main: 216.356.6984 | Fax 216.938.7800

Hours

Monday-Friday 10:00 to 5:00

Saturday 10:00 to 2:00.

Contact Us Form Submission

Mobility Equipment Financing

Rocking Mobility refers its customers to the following quality lender for their financing. Click here for more details and enter Promo Code 1041-4873

Frequently Asked Questions

  • Can I use my Flexible Spending Account to purchase items from Rocking Mobility.

    Yes, Rocking Mobility offers a large selection of FSA eligible products you could easily buy with your unspent FSA dollars. Just pull up your FSA plan and browse through your list of FSA eligible items covered by your flexible spending account. You will be surprised how easy it is to spend every bit of FSA money on essential products and supplies for you and your family. While all the products marked with FSA approved symbol are FSA eligible.


    We offer the best prices and loads of amazing offers to help our customers get the home medical equipment, walking aids, wheelchairs & accessories covered under their FSA plan. You can shop with your FSA Debit card and submit receipts to your healthcare administrators for reimbursement. We accept FSA Card for payment.


    The money set aside must be forfeited at the end of the year, so be a wise shopper and make sure you utilize any pretax dollars before you lose them!!

  • What forms of payment do you take?

    CREDIT CARDS ACCEPTED:

    • Visa
    • MasterCard
    • American Express
    • Discover

    OTHER FORMS OF PAYMENT:

    • Cash
    • CareCredit
    • Debit Cards with unexpired expiration dates
    • (FSA/HSA) Flexible Spending Account/Health Spending Account debit cards
    • Personal checks, certified checks, cashier's checks or money orders
    • We also work with a financing company that would allow you to create an account to make payments over time (some exclusions apply).  
  • Will Insurance Cover This Mobility Equipment Expense?

    We don’t take insurance and we’re often asked why.  The answer is simple insurance often won’t pay for the equipment that is right for you or that you want.  Our goal is to get you the equipment that makes sense for you, not what someone on the other side of the phone thinks without getting to know you.

  • Do you offer after hours or emergency services?

    We try to be available for emergencies but we cannot guarantee after hours service at all times.  Please leave us a message and we will try to respond as quickly as possible.

  • Do you rent hospital beds for in home use?

    Yes we do.  We rent Full Electric hospital beds with 6” gel foam mattress that you keep at the end of the rental.  Your choice of half or full rails as well as delivery, set up and pick up at the end of the rental.

  • If I rent a mobility scooters, can it be delivered to a hotel for use during my stay in the Greater Cleveland Area?

    Yes all rentals can be delivered and picked up at local hotels in the area.

  • I need to rent a hospital bed, lift assist recliner, and patient lift to use while attending a wedding. Are there any hotels in the area that will allow me to have those items available when I get there?

    Yes, we can work with local hotels to accommodate guests.  We coordinate with hotel staff and deliver prior to your arrival and pick up once your stay is complete.

  • Do you carry lift chair recliners by Golden and Pride?

    Yes, we have several available for you to purchase.  Just stop by the showroom for a test fitting to find your comfort zone.

  • What to do with gently used equipment

    We get dozens of inquiries each week with people asking what they should do with their used medical equipment when they no longer need it. Below are some suggestions for how to repurpose your used medical equipment.


    Option 1: Donate to a charitable organization of your choice

    Donating your gently used medical equipment is a great option.  With a donation, you don’t get paid directly for your device, but you will receive a receipt that can be used for tax deductions.  And, perhaps the most rewarding part of donating your equipment is knowing it will go to help another family in need. 

    You can choose any charitable organization, but I know Goodwill will treat your items with care and their mission helps provide career training and employment services across Ohio.  You can find a donation center at this website.  https://www.goodwillsc.org/donate 


    Option 2: Resell your used medical equipment

    Selling your equipment privately is another option to consider.  There are many options in today’s marketplace.  OfferUp, Facebook Marketplace, and ebay to name a few.  Be sure to include high quality photos and an accurate description of the equipment for best results.  


    Option 3: Bring working equipment to us for repurposing

    Many customers ask if we buy back their medical or mobility equipment as their loved one is no longer around to use the equipment.  We do not offer a buy back on product that is older than 90 days.  We will however help you repurpose your equipment to another family if you want to bring it to us.  In the future we hope to have a Swap and Sell page to help our customers list items and sell to future buyers. 

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